Begin Your Practice Here
There's something different about starting a conversation when you genuinely care where it leads. We're not collecting inquiries—we're meeting people. Share what brought you here, and someone from our team will respond with actual thought behind it.
Share Your Story With Us
Other Ways to Connect
Email Dialogue
Write to info@lixelon.com when you need time to articulate something properly. We check messages twice daily and usually respond within 24 hours on weekdays.
Direct Call
Reach us at +380 41 442 7319 between 9 AM and 6 PM Kyiv time, Monday through Friday. Sometimes talking things through makes more sense than typing them out.
Visit Our Space
Our practice center is at Brats'ka St, 25 in Zaporizhzhia. Drop by if you're nearby—we keep tea ready and always appreciate meeting people face-to-face rather than just through screens.
Response Patterns You Can Expect
- Form submissions get attention within one business day
- Complex questions might take longer because we actually think about answers
- Email replies usually happen before lunch or late afternoon
- Phone calls during business hours connect you with someone who can help immediately
- Weekend messages wait until Monday morning, when we're back at desks with coffee
When You Can Reach Someone
9:00 AM – 6:00 PM
Full team available for calls, emails, and walk-ins. Lunch break between 1-2 PM when only urgent matters get handled.
9:00 AM – 4:00 PM
Shorter day as we wrap up the week. Still responsive to messages but planning for the following week takes priority after 3 PM.
Closed for Contact
We practice what we teach about rest. Messages sent during weekends get read Monday morning with fresh attention instead of tired Sunday evening responses.
Variable Schedule
Ukrainian public holidays sometimes shift our availability. We post holiday closures on our homepage two weeks ahead so nobody sends time-sensitive questions into the void.